Providing Premier Services

With a commitment to excellence, Black Arrow Support Services delivers Highest standard cleaning solutions to clients. Whether it's commercial, strata, residential, or retail sectors, our services cover a wide spectrum of needs with precision and care.

Count on us to keep your space pristine and welcoming. Let us handle the cleaning while you focus on what matters most.

Our Services

  • Custom-designed cleaning and sanitisation programs to support the unique needs and brand standards of each corporate head office.

  • Environmentally friendly lawn care and landscaping solutions, keeping your grounds pristine while prioritising sustainability.

  • Carefully selected and trained staff to match client expectations and meet brand standards seamlessly.

  • Dedicated, personalised account management for authentic, tailored service delivery that meets and exceeds expectations.

  • Sweeping, mopping, vacuuming, and dusting of floors, surfaces, and common areas to maintain cleanliness and a welcoming atmosphere.

  • Professional cleaning of interior and exterior windows and glass surfaces, including abseiling services for high-rise buildings.

  • Comprehensive cleaning of stairwells and elevators to maintain hygiene and a polished appearance in high-traffic areas.

  • Targeted sanitisation of high-touch areas to reduce the spread of germs and ensure a safe environment.

  • Steam cleaning and scrubbing for carpets and upholstery to keep interiors fresh, clean, and inviting.

  • Customised regular cleaning and maintenance schedules to ensure a consistently clean and well-maintained environment.

  • Proactive inspections and minor repairs to address potential issues before they escalate, ensuring smooth operations.

  • Support in meeting health, safety, and strata cleaning regulations, providing peace of mind and compliance assurance.

  • High-pressure cleaning of exterior surfaces, including driveways, walkways, building facades, and parking areas, for a spotless exterior.

  • Effective removal and prevention of mold to ensure a healthy, safe environment.

  • Thorough cleaning of plumbing and gutter systems to prevent blockages, leaks, and potential water damage.

  • Removal of debris, moss, and algae to enhance roof appearance and extend its lifespan.

  • Intensive floor scrubbing for high-traffic indoor areas to maintain cleanliness and safety.

  • 1. Initial Consultation

    Our journey begins with an introductory call where we discuss your cleaning needs, goals, and unique facility requirements. We then schedule a site visit for a comprehensive on-site assessment.

  • 2. On-Site Assessment

    A senior team member conducts a thorough evaluation of your site, noting specific cleaning challenges, high-traffic areas, and potential risk factors. We focus on understanding the layout, frequency needs, and unique demands of your environment.

  • 3. Customised Proposal & Transparent Pricing

    Based on our findings, we create a tailored proposal that outlines our recommended scope of work, cleaning frequencies, and all associated costs, providing clear, honest pricing for the services you need.

  • 4. Scope Alignment & Final Approval

    We meet with your management team to review the proposal, align on the final scope, and discuss best practices. This collaborative session ensures all parties are clear on expectations, responsibilities, and goals before we commence service.

  • 5. Seamless Implementation & Deployment

    Our skilled team takes charge of the onboarding process, deploying trained cleaners and specialized equipment according to the plan. We manage every detail to ensure a smooth transition with minimal disruption to your operations.

  • 6. Continuous Quality Assurance & Efficiency Optimisation

    Once in place, our team conducts ongoing performance checks and adapts processes to maximise efficiency. We leverage advanced technology and real-time monitoring to refine service delivery, consistently improving your facility’s cleanliness and resource use.